Shipping Policy
Shipping Destinations
We currently ship worldwide.
Processing Time
Orders are processed within 3–5 business days after payment is confirmed.
Shipping Rates & Transit Time
| Order Amount | Shipping Fee | Transit Time After Shipment |
|---|---|---|
| Under $59 USD | $5.99 USD | 10–15 Business Days |
| $59 USD or More | Free Shipping | 10–15 Business Days |
Please note that processing time and transit time are separate.
The estimated total delivery time is approximately 13–20 business days from the date your order is placed.
Order Tracking
Once your order has been shipped, tracking information will be sent to the email address provided at checkout when available.
If you have questions about your shipment, please contact us at info@ncrovopro.com and include your order number.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by local authorities.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you need to correct your shipping address, please contact us as soon as possible. We cannot guarantee address changes once an order has been processed or shipped.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us at info@ncrovopro.com with your order number and clear photos or videos of the issue.
Contact Us
Email: info@ncrovopro.com
Company: Guangzhou Guiqing Trading Co., Ltd.
Address: Room 107, No. 5 Dashatou Road, Yuexiu District, Guangzhou, Guangdong, China